Effective Date: April 5, 2025
At TwoEpic Ventures, we are committed to providing you with seamless access to our SaaS platform and ensuring prompt delivery of services. This Shipping and Delivery Policy outlines how our digital products and services are delivered to you.
All services and subscriptions offered by TwoEpic Ventures are delivered electronically. Upon successful payment and account setup, you will receive: • Immediate access to the platform (within a time frame of 24 hours) • Subscription intimation on WhatsApp via +91 96730 73070 If you do not receive the confirmation email within 15 minutes of purchase, please check your spam or junk folder. If the email is still missing, contact us at support@almostzero.io
For instant access plans (e.g., monthly or annual subscriptions), your account will be activated automatically upon successful payment. For enterprise or customized plans, account setup may take up to 1 day to ensure proper configuration and onboarding.
If your SaaS product includes physical components (e.g., hardware for integration), these items will be shipped within 1–2 days after the order is processed. Shipping times vary based on your location. A tracking number will be provided once your order is shipped.
It is the customer's responsibility to ensure the accuracy of their email address and contact details during checkout. If there are issues with access or delivery due to incorrect information provided, contact our support team for resolution.
If you encounter any issues accessing your SaaS platform, our support team is available to assist you. Support Hours: 9:00 AM – 6:00 PM IST (Monday – Friday).
We reserve the right to update or modify this Shipping and Delivery Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we manage delivery of our services.
If you have any questions about our Shipping and Delivery Policy, please contact us at: Email: support@almostzero.io Phone: +91 7797777989